The equipment providing the university IT network connection to Dartington House failed at about 10am on 27/12/2011. The equipment is not accessible to maths IT staff and hence we are awaiting a response from OUCS as to how we can resolve this problem quickly.

The loss of network connectivity to Dartington House will affect various departmental IT services. The departmental website and zimbra webmail service remain operational.

Update 11:45am 29/12/2011

Having so far not had the problem resolved by OUCS we have put in place a creative work around to restore the Dartington House connection and hence all maths services should be working again normally as of 10:20am on Thursday 29/12/2011.

A brief outage of a few minutes will still be needed in due course once OUCS fix their equipment and we remove the work around.

Should you experience continuing problems with any maths IT services please report the issue to @email as normal.

Update 4/1/2011

OUCS have now replaced the failed equipment.

Please contact us with feedback and comments about this page. Created on 27 Dec 2011 - 15:07.