In addition to resolution support being developed centrally by the HR Business Partners team, the MPLS Resolution Service, led by trained facilitators from within the Division, is now up and running and offering early intervention and impartial mediation support for colleagues experiencing conflict in the workplace.
This service can help to resolve issues and concerns in an informal and safe environment, by enabling people in conflict to talk constructively, clarify issues, share their perspectives, and problem-solve a way forward together. We will be monitoring uptake of this service over the coming months and feedback is always welcome. You can find out more about this new service on the MPLS Resolution Service webpages or by emailing @email.
