Telephones

Microsoft Teams Phone

If you have been allocated a university phone number, it can be used via the "Calls" tab in Microsoft Teams. When someone phones you, it will ring and can be answered within Teams on your desktop/laptop computer or smartphone. The monitors provided by the department include built-in speakers, and IT Support can provide a webcam with a built-in microphone and/or a USB headset on request.

If you do not have Teams running, or do not answer a call, the caller can leave a voicemail. You will receive an email containing an audio recording of the message and a text transcript.

The native Teams app on Windows, Android or Apple iOS systems generally requires re-authentication every 90 days. If you access Teams via a web browser, such as on a Linux or macOS system, you will need to re-authenticate every 24 hours.

More information on Teams Phone in the university is available here.

Handsets

A limited number of physical handsets are provided in meeting rooms and teaching rooms. They are no longer available in offices.

Under no circumstances move handsets between rooms. The phone number is tied to the handset and all phones are registered in the asset database with a specific location.

Fax

The need to send or receive faxes these days should be very rare. There is no physical fax machine in the building.

The university closed its Fax to Email service in June 2023.