Employee Assistance Programme - Health Assured

Health Assured is an Employee Assistance Programme designed to help you deal with any personal and professional problems that may affect your home or work life, health, and general wellbeing.

It is a complete support network that offers expert advice and guidance 24/7, including:

• Counselling for emotional problems and a pathway to structured therapy sessions;
• Legal information for issues that cause anxiety or distress;
• Bereavement support, including access to experienced counsellors and legal advisors;
• Medical information: Qualified nurses are on hand to offer support on a range of medical or health-related issues offering practical information and advice (not 24/7);
• Online Cognitive Behavioural Therapy (CBT): a range of self-help modules, informative fact sheets and invaluable advice videos from leading qualified counsellors; and
• A wellbeing app and portal offering Live Chat and a virtual library of wellbeing articles and guides.

To find out more about the free and confidential services available to you and how to access them, please visit Health Assured | Staff Gateway (ox.ac.uk).

Health Assured is part of the University’s wider staff wellbeing programme Thriving at Oxford. Visit the Thriving at Oxford website to find out more about the other resources on offer to you here at Oxford.

Telephone:

Call them 24/7 on 0800 028 0199. If this is your first call, you will be asked your name, University and some contact details. If you've called before, you will be asked to answer some security questions.

Online portal and Health Assured app:

To access the online portal, click here and use the log-in details below.

Username: wellbeing

Password: lakecodedoves