Accessing Lecture Videos (Panopto/Replay)
You must log into Moodle with your SSO account to access lecture videos and livestreamed lectures. You will then see a "Lecture Videos" link in most courses.
Enabling Third Party Cookies
Third party cookies are required so your SSO login information can be passed through to the Panopto/Replay lecture capture system. Safari, and more recently Firefox, have this disabled by default.
If third party cookies are disabled, when you click on a video, you will be redirected to "Canvas Login" instead of the video. In that case you will need to:
- Use a different browser to watch the videos, such as Google Chrome or Microsoft Edge; or
- Follow these instructions to enable them in your preferred browser.
Moodle vs Canvas Accounts
Both Moodle (used by the Mathematical Institute) and Canvas (used by other departments) use Panopto for lecture videos, but they each create a separate Panopto account for you behind the scenes. This can create some difficulties if you end up logged in with the wrong account at the wrong time.[1]
If you are taken to the "Canvas Login" screen, please do not log in - you will be logged into the wrong account.
If you are logged in automatically and see "You do not have access to view this session" with a "Request Access" button, please do not click it - it will spam admin staff and won't get you access. Instead, please return to the course in Moodle and browse to the video again from there - this should log you into the correct account automatically.
To avoid this situation, we recommend you:
- Don't bookmark or share links directly to Panopto (anything starting with
https://ox.cloud.panopto.eu/), because it will default to your Canvas login. You can, however, bookmark/share links to the main Lecture Videos or course pages, which start withhttps://courses.maths.ox.ac.uk/. - Don't try to access Canvas videos at the same time as Moodle videos - although you could use a different browser for each.
(If it still keeps happening, also check the note above about 3rd party cookies.)
Need Help?
If you have followed the guidance above but you are still unable to access the videos and you require assistance, please contact IT support (@email). Please include details of the problem, with URLs and screenshots where possible, to help us resolve the problem faster.
1. To check which account you are logged into, click your initials in the top-right corner of Panopto. It will either say "Provider: unified", meaning Canvas, or "Provider: moodle-maths". Some other departments may have their own identity providers.