Automatic away, Out-of-Office or Vacation Message

This feature is often known as an out-of-office auto-reply message and allows you too set an away message that automatically replies to people who send you messages when you are out of the office for an extended period of time. This auto-reply message is sent to each recipient only once, regardless of how many messages that person sends you during the designated vacation period.

Step-by-step guide


  • If you need to set a vacation message on a shared delegate or pseudo mailbox, you will need to use the address:
        [or if you are logged in to the department website then you can find the link under the admin menu too - only accessible from a connection inside the university, e.g. RAP, VPN]
    When prompted for the name of the shared mailbox, use it's short username.
  • If you are setting up a vacation message for your own mailbox, you should use the address:

To create an away message:

  1. Log in to the web interface using one of the addresses above.
  2. Click the Preferences tab.
  3. Click on Out of Office in the preferences panel on the left to reveal the relevant settings.
  4. Check Send auto-reply message.
  5. Enter the message to be sent in the text box.
  6. Check Time Period and then set the start and end dates for the auto reply to be active.
  7. Click the Save button near the top left.
Please contact us with feedback and comments about this page. Last updated on 21 Mar 2023 14:18.