Telephones

Under no circumstances move handsets between rooms. The phone number is tied to the handset and all phones are registered in the asset database with a specific location.

Telephony over Teams

Telephony over Teams (ToT), more recently in 2025 renamed Teams Phone, is the new telephony system launched in the university in 2022. 

For those allocated a phone number it is presented within Teams such that when someone phones you it will ring within Teams. For outgoing calls to traditional phone numbers such people have a dialing pad within the calls section of Teams. If you do not have Teams running or do not answer a call, then provided you have not disabled voicemail in Teams, then a person can leave a voicemail. When a voicemail is left you will receive an email containing a text transcript of the voicemail and an audio recording of the message.

The Teams app when run on Android, Apple iOS or Windows systems generally only requires re-authentication every 90 days. Teams accessed via a web browser such as on a MacOS or Linux system is currently configured by the university to require daily re-authentication. Ideally these two very different limits will be harmonised at some point in the future.  

More information on ToT in the university is available here.

Chorus Unify VOIP Phone System - being phased out in 2025/26

Handsets throughout the building are the Unify 35G model which has the usual standard features including speaker phone/hands free operation.

To setup voicemail you need to set up your voicemail PIN first and then call the voicemail service by lifting the handset and pressing the Messages button.

• Main Chorus support documentation
• Chorus OpenScape password resetting
• Chorus voicemail password/pin resetting
• Chorus deskphone information  (handsets in the building are the Unify 35G)

Fax

The need to send or receive faxes these days should be very very rare. There is no physical fax machine in the building. 

The university closed its Fax to Email service in June 2023.